The latest Tweets from App Engine (@app_engine). Hey everyone — we’ve updated our handle to @googlecloud, hit us up there! Love, Google App Engine. Google Cloud Platform outage brings down Spotify, Snapchat, and more Google App Engine: Build and deploy applications on a fully. Snapchat, Spotify, Discord, and Pok√©mon Go all went down for portions of the Google Cloud’s app engine took out several popular apps.

Author: Arat Malkis
Country: Seychelles
Language: English (Spanish)
Genre: Video
Published (Last): 9 August 2011
Pages: 189
PDF File Size: 12.80 Mb
ePub File Size: 16.7 Mb
ISBN: 448-6-42774-524-9
Downloads: 47609
Price: Free* [*Free Regsitration Required]
Uploader: Zulugrel

First published July 17, 1: During this procedure, a software update on the traffic routers was also in progress, and this update triggered a rolling restart of the traffic routers. I talked to Google’s human-sounding AI on the phone: Open-source, multiplayer, dedicated game-server hosting built on Kubernetes Why you should pick strong consistency, whenever possible.

PT, Google confirmed its service had been fully restored, though the cause was still unclear. We are still investigating the issue with App Engine apis being unavailable. PT, Google said it was “investigating a problem with Google Cloud Global Loadbalancers returning s,” referring to a message indicating server issues.

CNET’s best of This was a disaster since we were getting a bill so large it nearly wiped our revenue. On Thursday 11 August from To simplify our initial launch and to scale properly we chose App Engine. However, from approximately 7: Additionally, our engineers manually redirected all traffic at For additional information on these services, please visit cloud.

Google Cloud issues trip up Snapchat, Spotify and others

Google Cloud Platform Blog. Thanks for your reports! Subscribe to our monthly newsletter.

Fixing this at The cause of the issue is unclear, but problems began at We’ve identified the cause of our connectivity issues to GCPcloud which is also impacting appengjne popular apps such as SnapChat.


Some manually-scaled instances started up slowly, resulting in the App Engine system retrying the start requests multiple times which caused a apepngine in CPU load on the traffic routers. Our servers were down for hours and the logs were completely cryptic.

We will also change how applications are rescheduled so that the traffic routers are not called and also modify that the system’s retry behavior so that it cannot trigger this type of failure. PT, the company later wrote.

Incidents reported in the last 365 days

We apologize for this incident. As I wrote the original comment someone asked about AppScale. Our engineers have been working hard to analyze what went wrong and ensure incidents of this type will not recur.

I will take some blame, mostly for picking app engine but not for this issue. We will follow up directly with the few remaining affected applications. When I get a phone bill I get itemized details on why the charges were made. We know that you rely on our infrastructure to run your important workloads and that this incident does not meet our bar for reliability.

There is no need to take any action to receive this credit. Google engineers were monitoring the system during the datacenter changes and immediately noticed the problem.

Discussion threads can be closed at any time at our discretion. Whatever the issue, though, it also took out several apps which rely on Google’s services for back-end infrastructure.

Applications begin consistently experiencing elevated error rates and latencies. I did meet with a couple of A;pengine reps at their local offices before upgrading to gold and had some discussions about app engine with them but mostly abstract line of business talks. We will also conduct a thorough internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize any future recurrence.


We apologize for this outage, and in particular for its duration and severity. Check us out on Stack Overflow. The main goal for picking PaaS over IaaS is simplicity. If you are experiencing an issue not listed here, please contact Support.

Why (and How) we Left App Engine After it Almost Destroyed Us

The company also said it would provide a more detailed analysis of what happened after the investigation. PT, the company updated the status, indicating it had initiated a fix. For that we apologize. We saw it as a shortcut so we can focus on our mobile platform and not on managing servers. The problem is that this is a appenginr in a haystack! In addition, some Putage Environment applications were unable to deploy new versions during this incident.

Naturally we called on Gold support, to whom we even outaeg our full project source code. A Google Cloud outage is causing major headaches for some of the most popular apps. Although there was sufficient capacity in the system to handle the load, the traffic routers did not immediately recover due to retry behavior which amplified the volume of requests.